Approximately three months ago I suffered a cracked rear disk. The rear disks and pads were replaced, which should have seen the end of any issues.
It turned out that the brakes fitted by my mechanic were "faulty" in his opinion as the ABS ring on the right hand side was rubbing on the ABS sensor.
This was temporarily resolved by removing the ABS ring, while apparently waiting for a replacement disk for the back right from the manufacturer.
After two months and several visits and phone calls later, I paid my mechanic another visit, and magically the new parts (this time from Renault) arrived two days later. These parts were fitted the following Wednesday, which then promptly failed by Friday.
It transpired that the back right wheel bearing had failed, which was originally thought to be another faulty part. Due to the warranty policy employed by Renault, the car had to be delivered to them with the "faulty" parts on the car to verify whether or not the parts were faulty.
My mechanic advised me that Renault would not be able to get my car booked in until the Wednesday after Christmas, leaving me without my car for a week and a half.
This actually turned out to be my mechanic covering up for the fact that he had failed to order a replacement ABS sensor, as he had damaged the one fitted to the car when he fitted the first set of brakes.
Renault advised me last Wednesday that my car must remain overnight as they did not have the replacement wheel bearing in stock. The part arrived the next day and was fitted, however I was then advised by Renault that a spacer was missing from the back right, which would have to be paid for before the car would be released to either myself or my mechanic. At this point Renault also told me that the car would have to stay with them for another night while they waited for the spacer to be delivered.
I contacted my mechanic who told me that he had driven the car to Renault without issue and the car would not be able to move without the spacer being fitted.
My mechanic also claimed that I had a bill to settle with him, which having contacted the servicing department at Renault I had calculated to be approximately £8, which I can only assume was considerably less than my mechanic had in mind.
He then got rather abusive, telling me how he was £200 out of pocket and that he was "sick of me and my car" and that I should never call him again.
After this phone call ended, rather abruptly, I contacted Renault to ensure that nobody other than myself would be permitted to collect the car from them to prevent my mechanic from collecting the car and using it as leverage.
Friday came; I collected my car and paid the bill for the spacer. Renault had also kindly cleaned my car inside and out. All in all, service from Renault was excellent; all staff were extremely helpful and informative.
I have been driving my car since, without the warm orange glow of my ABS and service lights on the dash.
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